links for 2009-09-16
September 16, 2009
This is a post I've been meaning to write, and boom boom pow! it shows up in my google reader. During these troubled times [drink] companies can keep customers by giving good service and recognizing that times *are* tough. I plan on supporting stores that DO value my business, by showing me. "My cousin Dan from Minnesota, who retired from the U.S. Postal Service this year at age 53, offers his thoughts on today’s astonishing lack of good customer service:"